Stein Eriksen Lodge, Team Member of the Quarter

The "Stein Way" is our North Star. These guiding principles are what the Stein Collection team members live by to better serve our guests and our fellow team members. This award serves to recognize two-line-level team members working at the Stein Eriksen Lodge who live by these principles every day. They are follows; exhibit a positive energy and image, use names with everyone you encounter, make eye contact, smile, and offer an appropriate greeting, exceed expectations by going above and beyond, and personalize service to the individual.